VoIP works by sending phone calls over a wireless/wired connection between IP addresses. Oftentimes, this means that you simply need a high-speed internet connection in order to get your VoIP phone system running.
The better your Internet connection, the better your sound quality will be. All you need is a router (and modem), an IP phone or analog phone with an adapter, and if it is a business plan, an IP PBX phone system.
Specific benefits of an IP PBX phone system
- Easy install and configuration: Compared to traditional phone systems that need a trained installer, an IP PBX system can be installed by anyone who knows how to install a software program.
- User-friendly web configuration interface: An IP phone system has a web-based interface for easy maintenance and customization.
- Significant cost savings: You can save substantially by using a VoIP service provider for long distance or international calls. Easily connect phone systems between offices/branches and make free phone calls.
- Business-rich features like: call forwarding, call conferencing, call queuing, voicemail, and auto attendant.
An IP PBX is a good choice for businesses that have an IT staff and want to maintain their own hardware in-house.